Support
Contact us
Email our support team and we'll get back to you, typically within 2–3 business days.
Email belfitnessooficial@gmail.comFrequently asked
How do I reset my password?
On the login screen tap "Forgot password" and follow the emailed code to set a new password.
How do I control who sees my location?
In Settings → Privacy you can turn "Show my distance" on or off. BEL FITNESS only ever shows an approximate distance to others — never your exact location.
How do I manage notifications?
Open Settings → Notification preferences to choose which notifications you receive.
How do I report or block someone?
Open the user's profile or a post and use the menu to Report or Block. Blocking removes them from your experience immediately, and reports are reviewed by our moderation team.
Are the nutrition numbers accurate?
AI meal-scan and food-database values are estimates and can be inaccurate. Please don't rely on them for medical, allergy, or dietary-restriction decisions.
How do I delete my account?
In the app go to Settings → Account → Delete Account, or use our Account Deletion page. Deletion is permanent.